Customer Services & Network Assistant / Officer (Shift Scheme)

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Salary negotiable

Kowloon Bay

2023-03-23

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Job Highlight

Double pay, 12 Days Annual Leave
Bank Holidays, Birthday Leave
Job promotion opportunities

Job Requirements

Assist to supervise the daily operation of SMS, Voice system, Cloud service
Manage and mentor junior staff to ensure excellent customer service
Handle customer enquiries and solve the problems
Ensure excellent customer service
Ensure the system is functioning properly
Prepare reports for management review
Ad hoc projects as assigned by supervisor

Job Description

Higher Diploma in Business Administration, Computer Science or related disciplines
A least 1 year experience in Telecommunications operators customer service
Self-motivated, ability to prioritize multiple tasks and work under pressure
Excellent problem solving skill
Proficient in MS Office and Chinese Word Processing
Good command of both written and spoken English and Chinese (Mandarin is an advantage)
More experience will be considered as Officer
Immediate available is highly recommended

Application Process

Interested applicants please send resume with date of available and expected salary by clicking

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or please quote the position title that you going to apply for and send your CV to recruit@universeaction.com Personal data provided by applicants will be used strictly confidential. All personal data collected will be kept for a period of 3 months and will be destroyed thereafter.

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